Stop Meltdowns: Fixing Viking Refrigerator Problems

May 12, 2022

Viking Built-In Refrigerator Repair Lawrence | Professional Viking Repair

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Viking refrigerators are known for their premium quality and long-lasting performance. However, like any appliance, they can occasionally experience problems. Understanding these common issues and knowing how to address them can save you time and money. In this guide, we explore the most prevalent Viking refrigerator problems owners face and provide detailed solutions to keep your appliance running smoothly.

I. Viking Refrigerator Not Cooling Properly

There’s nothing worse than opening your Viking and finding lukewarm air instead of the refreshing coolness you expect. This can happen for a variety of reasons, but fear not! Here’s a breakdown of the most common culprits behind this common Viking refrigerator problem and how to tackle them:

1. Clogged Condenser Coils

Think of your refrigerator’s condenser coils as the radiator of a car. They release heat from the refrigerant, and just like a car radiator, they can get clogged with dust, pet hair, and other debris. This restricts airflow and makes it harder for the unit to cool effectively.

Solution: Take a look at the condenser coils (usually located on the bottom back of the fridge). If they’re visibly dirty, grab a vacuum cleaner with a brush attachment and gently suck up the dust. Alternatively, you can use a soft-bristled brush to loosen the debris and wipe it down with a damp cloth. Aim to clean your condenser coils every 6 months for optimal performance.

2. Evaporator Fan on the Fritz

Another key player in the cooling game is the evaporator fan. This hidden hero circulates the cold air produced by the evaporator coils throughout the fridge. If the fan isn’t working properly, due to a malfunctioning motor or obstructions like ice buildup, the cool air won’t circulate effectively, leading to uneven or insufficient cooling.

Solution: First, check the evaporator fan for visible obstructions like ice buildup or debris. If it’s clear, you can often hear the fan running when the compressor is engaged. If you don’t hear it or suspect a malfunction, you can use a multimeter to test the fan motor for continuity. If the test confirms a faulty motor, replacing it is the best course of action.

3. Thermostat Gone Rogue

The thermostat acts as the brain of your Viking fridge, constantly monitoring the temperature and sending signals to the compressor to turn on or off as needed. A faulty thermostat can malfunction and send incorrect readings, causing the compressor to run less frequently or not at all. This results in a fridge that simply isn’t cold enough.

Solution: While some thermostats can be reset, testing them with a multimeter is usually the best way to diagnose a problem. If the test indicates a faulty thermostat, replacing it is the recommended solution.  Important note: Consult your Viking user manual or a qualified Viking Refrigerator Repair technician before attempting to replace the thermostat yourself, as it may involve electrical work.

II. Excessive Frost Build-Up in the Freezer

An icy wonderland in your freezer is a beautiful sight…until it starts hindering performance. Excessive frost buildup, another common Viking refrigerator problem, can block vents, restrict airflow, and make your freezer less efficient. But don’t worry, we can tackle this frosty foe! Here’s how to do proper Viking refrigerator troubleshooting:

1. Defrost Timer malfunction

The defrost timer acts like a silent conductor in your Viking’s defrost cycle. It tells the compressor to take a break and the defrost heater to kick in, melting away frost buildup on the evaporator coils. If this timer malfunctions and gets stuck, frost can accumulate unchecked.

Solution: Inspect the defrost timer (consult your user manual for its location). If the timer isn’t advancing properly, it’s likely faulty and needs replacement.

2. Defrost Heater on the Fritz

The defrost heater is your secret weapon against frost. This component generates heat to melt away frost buildup on the evaporator coils during the defrost cycle. If the heater is broken, frost will continue to accumulate, hindering airflow and efficiency.

Solution: You can use a multimeter to test the defrost heater for continuity. If the test indicates a faulty heater, replacing it is the best course of action.

3. Door Seal Drama

A tight seal is crucial for maintaining consistent temperatures in your freezer. But over time, door gaskets can wear out, crack, or become loose, allowing warm air to enter the freezer compartment. This warm air can cause moisture to condense and freeze on the evaporator coils, leading to excessive frost buildup.

Solution: Inspect the door gaskets for any cracks, tears, or signs of wear and tear. If you can easily compress the gasket with your finger, it’s likely not sealing properly and needs replacement. Remember, a good seal is essential for optimal freezer performance.

III. Refrigerator Making Unusual Noises

While a quiet hum is normal for your Viking, unexpected noises can be a cause for concern. These sounds can be a clue that something isn’t quite right inside your fridge. Let’s explore the common culprits behind these Viking refrigerator problems:

1. Compressor Cacophony

The compressor is the powerhouse of your Viking, circulating refrigerant to keep things cool. But just like any hardworking appliance, it can get tired and noisy over time. If you hear loud grinding, clanging, or knocking coming from your fridge, the compressor could be the culprit and may require professional replacement.

2. Fan Fair or Fan Foul Play?

The evaporator and condenser fans play a vital role in circulating air throughout the refrigerator. When these fans get worn out, clogged with debris, or unbalanced, they can create strange noises like whirring, scraping, or rattling.

Solution: First, turn off the fridge and unplug it for safety. Then, locate the fans (usually behind the grill in the front or bottom of the unit) and check for any visible obstructions like dust or ice buildup. Clean the fans gently with a soft brush or vacuum cleaner. If the noise persists after cleaning, the fan motor itself might be faulty and require replacement.

3. Ice Maker Instrumental

If the racket seems to be originating from the ice maker, it could be due to a malfunctioning water valve or ice ejector mechanism. A faulty water valve might cause a continuous dripping or hissing sound, while a broken ejector mechanism could lead to grinding noises as it struggles to remove ice cubes.

Solution: Consult your Viking user manual for instructions on how to access and inspect the ice maker components. Look for any visible signs of wear or damage. If you suspect a faulty water valve or ejector mechanism, replacing those parts might be necessary. Remember, for complex repairs involving the ice maker, consulting a qualified appliance repair person is always recommended.


Viking refrigerators are a significant investment and maintaining them properly can extend their lifespan. By understanding common Viking refrigerator problems and knowing how to fix a refrigerator, you can keep your appliance in top condition. Regular maintenance and prompt repair of Viking refrigerators from Professional Viking Repair will ensure your appliance continues to provide optimal performance for years to come.


What to look out for when searching for Viking refrigerator repair near me?

Look for factory-certified Viking repair companies and those with experience in high-end appliance repair like Professional Viking Repair. Check online reviews and get quotes before choosing a service.

What is the lifespan of a Viking refrigerator?

Viking refrigerators typically last over 20 years. With regular maintenance and timely repairs, their lifespan can be extended even further, making them a long-term investment.

Why is my Viking refrigerator not cooling?

Your Viking refrigerator might not cool properly due to dirty condenser coils, a faulty evaporator fan motor, or a malfunctioning thermostat. Blocked air vents or a failing compressor can also cause inadequate cooling.

Save this post for when your fridge decides to act up!

Contact Us

Whenever there is a problem with your refrigerator, it is important to get it fixed as soon as possible. Professional Viking Repair is here to assist you. Call us today to book an appointment for the repair.