Freezer Not Defrosting? Common Causes and How to Fix Them

April 14, 2023

Freezer Ice Build Up | Professional Viking Repair

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Is your freezer not defrosting properly? This common problem can lead to frost buildup, reduced efficiency, and even spoiled food. Understanding the reasons behind this issue can help you troubleshoot and restore your freezer’s functionality. Let’s dive into the common causes and solutions to get your Viking fridge working like new again.

1. Faulty Defrost Timer

The defrost timer manages the defrost cycle of your freezer. If it’s faulty, the freezer won’t enter the defrost mode, leading to continuous frost buildup.

Solution: Check and Replace the Defrost Timer

  • Locate the Defrost Timer: It’s often found inside the control box or behind the kick plate of your freezer.
  • Manually Advance the Timer: Rotate the timer dial slowly until it clicks into the defrost mode. If the heater turns on, the timer is likely faulty.
  • Replace the Timer: Disconnect your freezer from the power source. Remove the old timer by detaching it from its connections and mount the new timer in place. Ensure that it is compatible with your freezer model and reconnect all wires securely.

2. Defective Defrost Heater

The defrost heater melts frost from the evaporator coils during the defrost cycle. If it’s not working, frost will accumulate excessively on the coils.

Solution: Test and Replace the Defrost Heater

  • Access the Heater: Unplug the freezer and remove the back panel to access the evaporator coils where the heater is located.
  • Check for Continuity: Use a multimeter to test the heater. If it shows no continuity, it’s defective and needs replacement.
  • Replace the Heater: Remove the old heater by detaching it from its clips and connections. Install the new heater, ensuring it fits snugly and securely in place. Reattach all connections and panels before plugging the freezer back in.

3. Broken Defrost Thermostat

The defrost thermostat monitors the evaporator coil temperature and signals the heater when to turn on. If it’s broken, the defrost heater won’t activate, resulting in frost accumulation.

Solution: Inspect and Replace the Defrost Thermostat

  • Locate the Thermostat: It’s typically clipped onto the evaporator coil tubing.
  • Test the Thermostat: Use a multimeter to check for continuity when the thermostat is at freezing temperatures. If there’s no continuity, it’s faulty.
  • Replace the Thermostat: Disconnect the wires from the old thermostat and remove it. Clip the new thermostat onto the evaporator coil and reconnect the wires securely.

4. Clogged Defrost Drain

A clogged defrost drain can cause water to back up and freeze at the bottom of the freezer. This prevents proper drainage and can lead to frost buildup.

Solution: Unclog the Defrost Drain

  • Identify the Drain Location: The drain is usually found at the bottom of the freezer compartment, leading to the drip pan underneath the unit.
  • Flush with Hot Water: Use a turkey baster or squeeze bottle to flush the drain with hot water. If this doesn’t clear the blockage, use a mixture of baking soda and water.
  • Clear Obstructions: For stubborn blockages, use a pipe cleaner or a flexible drain brush to dislodge debris. Once cleared, ensure the drain is flowing freely by pouring water into it and checking for proper drainage.

5. Malfunctioning Control Board

The control board oversees the freezer’s defrost cycle. If it malfunctions, it can disrupt the cycle and lead to frost buildup.

Solution: Examine and Replace the Control Board

  • Access the Control Board: This component is usually located at the back of the freezer or behind a panel inside the unit.
  • Inspect for Damage: Look for signs of burns, corrosion, or other visible damage on the board.
  • Test the Control Board: If possible, use a multimeter to test the control board’s circuits. If it’s not functioning correctly, it will need to be replaced.
  • Replace the Control Board: Disconnect the power and remove the faulty control board. Install the new control board, ensuring all connections are secure. Reassemble the freezer and restore power.

Conclusion

When your freezer is not defrosting, it’s important to address the problem promptly to maintain its efficiency and prevent food spoilage. By identifying the common causes and following these step-by-step solutions, you can fix the issue and keep your freezer running smoothly. Always exercise caution when performing repairs, and consult us here at Professional Viking Repair if needed.

FAQs

  1. How often should a freezer defrost automatically?

Most freezers automatically defrost every 6 to 12 hours. If your freezer isn’t defrosting on this schedule, there may be an issue with the defrost components.

  1. Can I manually defrost my freezer?

Yes, you can manually defrost your freezer by turning it off and letting the ice melt. This is a temporary fix and won’t resolve underlying defrost system issues.

  1. Is it safe to use hot water to clear a clogged defrost drain?

Yes, using hot (but not boiling) water is safe and effective for clearing a clogged defrost drain. Ensure the freezer is unplugged during this process to avoid electrical hazards.

Explore more by clicking on our latest post about frost in Viking freezers!

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