Viking Refrigerator Not Cooling? Try These Fixes!

May 14, 2021

Problems that make the Viking fridge not working | Professional Viking Repair

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Imagine reaching for a refreshing drink on a hot day, only to find your Viking fridge isn’t keeping things cool! It can be a real meltdown moment. But fear not, fellow foodie! This comprehensive guide is here to help you diagnose and fix common cooling problems with your Viking refrigerator not cooling as it should. We’ll walk you through a step-by-step troubleshooting process, empowering you to get your trusty appliance back in top shape and those groceries properly chilled in no time.

Common Causes of Viking Fridge Not Cooling

1. Faulty Evaporator Fan Motor

The evaporator fan motor circulates air throughout the refrigerator, and if it’s not working properly, expect your Viking refrigerator not cooling properly.

Symptoms:

  • Fridge is warm
  • Freezer works, but the fridge doesn’t

Steps to Fix:

  1. Unplug the refrigerator: For safety, always unplug the appliance before attempting any repairs to avoid electrical shock.
  2. Locate the evaporator fan motor: This motor is typically found behind the back panel in the freezer section. You may need to remove shelves and drawers to access the back panel. Unscrew or unclip the panel to expose the evaporator fan motor.
  3. Test the motor for continuity: Using a multimeter, check if the motor has continuity by placing the probes on the motor’s terminals. If the multimeter does not beep or show a reading, the motor is faulty and needs replacement.
  4. Remove the faulty motor: Unscrew the mounting screws that hold the motor in place. Carefully disconnect the wiring harness by pressing the release tabs and pulling the connectors apart.
  5. Install the new motor: Attach the new motor by aligning it with the mounting holes and securing it with the screws. Reconnect the wiring harness by plugging the connectors into the appropriate terminals until they click into place.
  6. Reassemble the back panel: Once the motor is replaced, put the back panel back in place and secure it with screws or clips. Replace any shelves or drawers you removed earlier.
  7. Plug the refrigerator back in: Restore power to the refrigerator and monitor its cooling performance over the next few hours.

2. Defective Thermostat

The thermostat controls the temperature. If it’s faulty, your refrigerator may not cool properly.

Symptoms:

  • Fridge and freezer temperatures are not consistent
  • Fridge is too warm

Steps to Fix:

  1. Unplug the refrigerator: Ensure the appliance is unplugged before starting the repair to prevent electrical shock.
  2. Locate the thermostat: The thermostat is usually inside the fridge, either behind the temperature control panel or near the back. You may need to remove a cover or control knob to access it.
  3. Check for continuity: Use a multimeter to test the thermostat for continuity by placing the probes on the terminals. If the multimeter does not beep or show a reading, the thermostat is faulty.
  4. Remove the thermostat: Unscrew it from its mounting location and carefully disconnect the wiring. You may need to label the wires to ensure correct reconnection.
  5. Replace the thermostat: Install the new thermostat by connecting the wires to the appropriate terminals and securing it with screws. Ensure the connections are tight and the thermostat is properly aligned.
  6. Test the refrigerator: Plug the fridge back in and adjust the thermostat to the desired temperature setting. Monitor the fridge for a few hours to ensure it maintains the correct temperature.

3. Dirty Condenser Coils

Dirty condenser coils can cause your refrigerator to stop cooling effectively.

Symptoms:

  • Fridge is running but not cooling
  • Condenser coils covered in dust and debris

Steps to Fix:

  1. Unplug the refrigerator: Disconnect the appliance from the power source to avoid electrical hazards.
  2. Locate the condenser coils: These are typically located at the back or underneath the fridge. You may need to move the fridge away from the wall to access the coils.
  3. Clean the coils: Use a vacuum with a brush attachment or a coil brush to thoroughly clean the dust and debris from the coils. Be gentle to avoid damaging the coils. For stubborn dirt, you can use a damp cloth but ensure the coils are dry before reconnecting the power.
  4. Plug the fridge back in: Once clean, reconnect the power and check if the cooling performance has improved over the next few hours. Regular cleaning of the coils every six months can prevent future cooling issues.

4. Malfunctioning Compressor

The compressor is essential for the cooling process. If it’s not functioning, the fridge won’t cool.

Symptoms:

  • Fridge is warm
  • Compressor is making unusual noises

Steps to Fix:

  1. Unplug the refrigerator: Always start by disconnecting the appliance from power to prevent electrical shock.
  2. Locate the compressor: The compressor is usually at the back of the refrigerator, near the bottom. You may need to remove a panel to access it.
  3. Test for continuity: Use a multimeter to check the compressor for continuity by placing the probes on the compressor terminals. If it fails the test, the compressor may need replacing.
  4. Consider professional repair: Replacing a compressor can be complex and costly. It’s advisable to consult a professional technician for this repair. They can properly diagnose the issue and handle refrigerant safely, which is required by law.

5. Broken Start Relay

The start relay helps the compressor run. A faulty relay can prevent the compressor from working.

Symptoms:

  • Fridge not cooling
  • Clicking noises from the back of the fridge

Steps to Fix:

  1. Unplug the refrigerator: Ensure the appliance is disconnected from the power source to avoid electrical hazards.
  2. Locate the start relay: The start relay is attached to the side of the compressor. You may need to remove a protective cover to access it.
  3. Test the relay: Shake the relay. If it rattles, it is likely defective. Alternatively, you can use a multimeter to test for continuity.
  4. Replace the relay: Remove the faulty relay by pulling it off the compressor terminals. Install the new relay by pushing it onto the terminals until it fits snugly.
  5. Reconnect the power: Plug the refrigerator back in and check if it cools properly over the next few hours. If the issue persists, further diagnostics may be required.

6. Damaged Door Gaskets

Door gaskets provide a seal that keeps cold air inside the refrigerator. Damaged gaskets can let warm air in, reducing cooling efficiency.

Symptoms:

  • Fridge not maintaining the temperature
  • Visible cracks or tears in the gasket

Steps to Fix:

  1. Inspect the door gaskets: Look for any signs of damage, such as cracks or tears. Close the door on a dollar bill; if you can pull it out easily, the gasket is not sealing properly.
  2. Order a replacement gasket: Ensure you get the correct gasket for your model of refrigerator by checking the model number and ordering from a reputable supplier.
  3. Remove the old gasket: Carefully pull the old gasket out of its groove. Some gaskets may be secured with screws or adhesive, which will need to be removed.
  4. Install the new gasket: Press the new gasket into the groove, ensuring it fits snugly all around the door. If the gasket has screws, tighten them to secure the gasket. Use a hairdryer to soften the gasket and ensure a tight fit, especially at the corners.
  5. Test the seal: Close the door and check for any gaps. The door should close tightly, ensuring a proper seal. Monitor the fridge over the next few hours to ensure it maintains the correct temperature.

By addressing these common issues with your Viking refrigerator not cooling, you can restore your unit’s cooling functionality and ensure your food stays fresh. Regular maintenance and prompt repairs are key to keeping your appliance in optimal condition and preventing issues like the Viking fridge not making ice.

Additional Tips for Viking Fridge Not Working

  • Regular Maintenance: Clean the condenser coils every six months.
  • Proper Airflow: Ensure there is adequate space around the refrigerator for air circulation.
  • Temperature Settings: Keep the fridge at 37-40°F (3-4°C) and the freezer at 0°F (-18°C).
  • Door Usage: Minimize the frequency and duration of door openings to maintain temperature.

Fix most Viking fridge cooling problems yourself! This guide helps diagnose common issues of your Viking refrigerator not cooling like bad fan motors, thermostats, or leaky seals. For tougher problems, call a pro like Professional Viking Repair to get your fridge running cool again.

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